Contact Us
HWtools is a new manufacturer of quality computer connectivity products since 2008, BPLUS brings to market a broad range of upgrade products. These products bridge the connection between Desktop/Notebook systems and external peripherals.
We are looking for sales partners all over the world.
If you are interested in becoming one of our resellers or distributors, please take a few moments to complete the form below. We will contact you soon.
| אנחנו מחפשים סוכני מכירות בכל רחבי העולם. אם אתם מעוניינים להיות אחד מסוכני המכירות שלנו , אנא צרו קשר... |
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BPLUS TECHNOLOGY SUPPORT
BPLUS TECHNOLOGY SUPPORT provides 48-hour immediate reply service for installation question, RMA question of HWtools products.
Please feel free to contact us if any question about Hwtools products.
Please mail us with following information:
1). BPLUS model Name
2). Question (problem description)
3). System Environment (attach a PHOTO file if you can)
4). OS version
Complete information can speed up our service.
- Company info
- Taipei
- Where to buy
- Distributors
- Dealer
- Our Policy
| Company | Bplus Technology Co., Ltd. 致宇科技股份有限公司 |
| Sales & Administration Dept. Address |
A3~5F, No.61, Zhou-Tzyy St., Nei-Hu Dist. Taipei 11493, Taiwan 台北市11493內湖區洲子街61號5樓A3室 TEL: (+886)2-7736-0128 FAX : (+886)2-7736-0126 |
| Sales team: sales@bplus.com.tw | |
| Support team: support@bplus.com.tw | |
| WEB SITE | www.bplus.com.tw www.hwtools.net |
| Company | Bplus Technology Co., Ltd. 致宇科技股份有限公司 |
| Address | A3~5F, No.61, Zhou-Tzyy St., Nei-Hu Dist. Taipei 11493, Taiwan 台北市11493內湖區洲子街61號5樓A3室 TEL: (+886)2-7736-0128 FAX : (+886)2-7736-0126 |
| Company Map |
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AENEAS Energy Technology Co., Ltd. |
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| Address |
A3~5F, No.61, Zhou-Tzyy St., Nei-Hu Dist. Taipei
, Taiwan. 台北市內湖區洲子街 61 號 5 樓 A3 
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| TEL | 886- 2 -7736 - 0128 |
| FAX | 886- 2 - 7736 - 0126 |
Our Shop |
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アマゾン・ジャパン在庫一覧 |
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Distributors |
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North U.S.A -
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India
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| Company | M-Factors Storage | |
| Address | 1321 E. Edinger Ave.Santa Ana, CA 92705 USA | |
| TEL | 714-460-9837 | |
| WEB SITE | http://www.mfactors.com/categories/Adapter/Bplus-Debugging-Tool/ | |
| Service E-mail | support＠mfactors.com | |
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| Company | 株式会社YOSUNジャパン |
| Address | 〒 222-0033 神奈川県横浜市港北区新横浜 2-14-4 シルバービル 6階 |
| TEL | 045-474-2240 |
| FAX | 045-474-0611 |
| WEB SITE | 株式会社YOSUNジャパン |
| お問合せ | お問合せ |
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| Company | Sinelec Technologies Deutschland GmbH |
| Address | Brachvogelweg 9 |
| TEL | +49 8165 9906178 |
| FAX | +49 8165 9039998 |
| WEB SITE | www.sinelec-tech.com |
| Sales & Service E-mail | contact@sinelec-tech.com |
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| Company | IC SHINE GLOBAL |
| Address | 2 Ben Gurion st , Herzliya , Israel 4678501 |
| TEL | +972-9-8862558 |
| WEB SITE | https://www.ic-shine.com |
| Sales & Service E-mail | Sales@ic-shine.com |
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| Company | Sinelec Technologies Private Limited |
| Address | C44/D Freedom Fighter Enclave |
| TEL | +91-9067107281 |
| WEB SITE | www.sinelec-tech.com |
| Sales & Service E-mail | contact@sinelec-tech.com |
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Europe
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| Company | Techship AB |
| Address | Krokslätts Fabriker 32, SE-431 37 Mölndal, Sweden |
| TEL | +46 31 730 32 00 |
| WEB SITE | www.techship.com |
| Service E-mail | info@techship.com |
Order Cancellation
| Once the order has confirmed, PayPal will charge commission. Following PayPal's new policy, PayPal will not refund. Due to the reasons above, we will only refund product fee for you. |
Shipping Cost Increase
Because of COVID-19 outbreak, the shipping cost has increased. |
- Buy online for acceptable countries transaction,As shown here.
- International buyers are responsible for the following costs of international shipping:
1. shipping cost (be charged by Our Company)
2. import DUTIES and TAXES (be charged by Custom in your country)
NOTE: we don’t charge the duties and taxes IN ADVANCE. - International shipping cost is NEVER refundable for any reason. Please understand this.
INTERNATIONAL SHIPPING:
- Items will be shipped within 5 business days after receive order. Please note: Do not include holiday and weekend.
- Buy more items and SAVE on combined shipping. Please contact us for your order.
- The item will be shipped with tracking number, and you should receive an email notification with the tracking number included.
- All item shipping via Global Express or EMS, Usually takes 4-7 days for delivery.
Shipment
- We accept PayPal ONLY.
- Please leave your phone along with the payment if possible, as it will accelerate the delivery.
- Pleas provide the postal code if there was.
Payment
Our Returns Policies
Bplus offer returns within 30 days of receipt of shipment. Returns should be contact to our sales team. All of the items sold on Bplus web shop follow our general returns policies.
Seller Returns Policies
If you have questions before you place an order about a seller’s return policy, please check with our sales team. Shipping and handling charges for returning items shipped back to seller are borne by the buyer.
Items valued at over $80 must be returned to the seller with a trackable shipping service.
When you ship please leave a message in box when you return.
1) Name
2) Address
3) Tel
4) Invoice Number
5) Order date
6) Contact Person
Note: If a package doesn’t arrive and you don’t use a trackable method to return, Bplus may not be able to refund.
About Refunds
When you return an item, how your refund is issued may differ based on how long you’ve had the item, and how the item was purchased.
How to Refunds
Most refunds are issued based on the payment method used at the time of purchase. You will still need to return your items within 30 days.
| Payment Method | Refund Method | Refund Time (After Return is Received) |
| PayPal System | Refund to PayPal | 7-9 business days for it to display on your credit card statement. |
| amazon | Follow amazon refund rule | Follow amazon policy |
| Via Bank Transfer | Refund to Bank | 10-15 business days(include bank business day) |
- Items must be in new condition
- Items must be returned with all original packaging and accessories
Requirements for Refund
Refunds & Restocking Fees
| If You Return | You’ll Receive |
| Items in original condition past the return window | 80% of the item’s price |
| Items that are damaged, missing parts or not it the original condition | 50% of the item’s price |
| Items that are non-normal working condition | 0% of the item’s price |
To check the return windows please contact to sales@bplus.com.tw or contact with sales person that you order from.
Bplus Warranty Policy
Bplus offer warranty within 1 year. All of the items sold on Bplus web shop follow our general warranty policies.
| Purchasing within 1 year | Customer are responsible for the freight shipping back and forth, free fix |
| Purchasing over 1 year | Customer are responsible for the freight shipping back and forth, plus the fixing fee |
